13333bet Terms and Conditions

General Terms and Applicability

The terms and conditions set out in this document apply to the 13333bet platform and all services operated under it. By browsing the website, creating an account, placing bets, playing casino games, or using any digital service, the user is considered to have fully accepted these terms.

13333bet reserves the right to amend these terms at any time without prior notice. Revised terms take effect from the date they are published. It is the user's responsibility to visit this page regularly to stay informed of the latest changes.

If any term is unclear or you have questions, you are advised to contact the 13333bet customer support team before starting to use the service. Many questions are answered in plain language in the site's FAQ section.

Eligibility and Age Limit

The minimum age to use 13333bet services is 21 years (21+). Use of this platform by anyone under age is strictly prohibited. At the time of account registration, users must confirm that they are 21 or older.

In addition, an account cannot be opened if any of the following conditions are not met:

• The user must not be a resident of any country or region where receiving this type of online gaming service is legally prohibited.
• A user who has previously been permanently banned from 13333bet may not open a new account.
• A user who has added themselves — or been added by a guardian — to the self-exclusion list may not use the service during that period.
• 13333bet employees and their immediate family members may be subject to restrictions on using the betting service.

Account Registration and Verification

Each user may open only one account. Operating more than one account by the same person is considered a violation of these terms, and all associated accounts may be closed.

3.1 Registration Information

Users must provide accurate and complete information at the time of registration. If false or misleading information is provided, 13333bet reserves the right to suspend or close the account at any time. If any information changes afterwards, the user must update their account.

3.2 Identity Verification (KYC)

Before processing a withdrawal, or for transactions above a certain amount, 13333bet may verify the user's identity. A national ID card, passport, or government-issued photo ID may be requested for this purpose. Withdrawals may be put on hold until verification is complete.

3.3 Account Security

The user is solely responsible for keeping their account login details secure. Passwords should not be shared with anyone else. If unauthorised access is suspected, customer support must be contacted immediately.

Deposits and Withdrawals

Deposit and withdrawal services on 13333bet are available through bKash, Nagad, Rocket, Upay, and bank transfer (including major Bangladeshi banks such as Dutch-Bangla, Islami Bank, and BRAC Bank). The minimum deposit amount is ৳200 and the minimum withdrawal amount is ৳500.

Withdrawal requests are generally processed within 5 to 30 minutes. However, this timeframe may vary in cases involving identity verification or risk review.

4.1 Deposit Terms

• Users must only use payment methods registered in their own name.
• Sending funds from a third-party account is not acceptable and such funds may be returned.
• Once a deposit is successful, it is generally credited to the account instantly.

4.2 Withdrawal Terms

• Withdrawals can only be made to the same method used for the deposit.
• Funds obtained from bonuses must meet the specified wagering requirements before they can be withdrawn.
• If multiple withdrawal requests are submitted at the same time, the most recent one may be treated as the active request.
• 13333bet reserves the right to put withdrawals on hold if identity verification has not been completed.

Bonuses and Promotions

13333bet offers new users a 200% first-deposit bonus of up to ৳15,000. The wagering requirement for this bonus is that the bonus amount must be wagered 20 times before any winnings can be withdrawn.

5.1 General Bonus Terms

• Each user may claim each promotion only once.
• Bonus funds cannot be withdrawn directly — they become withdrawable only after the wagering requirements have been met.
• If bonus abuse or manipulation is suspected, 13333bet reserves the right to cancel the bonus and forfeit any related winnings.
• The validity period of a bonus offer is stated in the notification for each promotion.
• 13333bet reserves the right to change the terms of ongoing promotions.

5.2 VIP Cashback

The 13333bet VIP programme has four tiers: Bronze, Silver, Gold, and Platinum. Cashback is paid on weekly net losses at each tier. Weekly cashback rates are up to 0.2% at Bronze, 0.4% at Silver, 0.6% at Gold, and 0.8% at Platinum. For example, if a Gold member's net loss for the week is ৳20,000, they will receive ৳20,000 × 0.6% = ৳120 in cashback.

Betting and Gaming Rules

13333bet offers various gaming services including sports betting, live casino, slots, and fishing games. Each game or betting section may have its own specific rules, which will be detailed on that section's page.

6.1 Bet Confirmation

Once a bet has been successfully registered and the system confirmation is displayed, it is considered final. If a bet is not correctly registered due to a technical error, that bet may be considered void.

6.2 Event Cancellation and Postponement

If a sports event is cancelled or postponed, bets placed on that event will be settled in accordance with 13333bet's established policy. Generally, bets on matches that do not resume within 48 hours are treated as void and the original stake is returned.

6.3 Live Betting

In live or in-play betting, odds can change rapidly. If the odds change before a bet is confirmed, the user may be given the option to accept the new odds or cancel the bet.

6.4 Technical Errors

If incorrect odds, incorrect payouts, or unintended results are displayed due to a software or system error, 13333bet reserves the right to void that decision. Bets placed or game results based on incorrect information displayed due to a technical error will be reviewed.

Prohibited Activities

The following activities are strictly prohibited on the 13333bet platform. Breaching these prohibitions will result in account closure and, where applicable, legal action may be taken:

• Participating in or assisting with match fixing or any form of sports manipulation.
• Placing bets against yourself for the purpose of earning bonuses (arbitrage betting).
• Using multiple accounts to claim bonuses or promotions.
• Using automated bots or software to place bets or play games.
• Using the platform for money laundering or any illegal financial activity.
• Unauthorised access to another user's account or any attempt at hacking.
• Deliberately exploiting vulnerabilities in the 13333bet system.

Personal Information Protection

Details on how users' personal information is collected, used, and stored are set out in the 13333bet Privacy Policy. The Privacy Policy also applies as an important legal document alongside these terms and conditions.

13333bet uses SSL encryption technology to keep users' financial and personal information secure. Users' information is not sold to third parties.

However, information may be provided to the relevant authorities to meet legal obligations or where required for a financial fraud investigation.

Responsible Gaming

13333bet believes gaming should be an enjoyable experience, not a source of problems. Users are encouraged to play responsibly.

Full details on protective measures including deposit limits, session time controls, and self-exclusion are available on the 13333bet Responsible Gaming page.

9.1 Self-Exclusion

If a user feels their gaming habits are becoming unmanageable, they can exclude themselves from the platform for a set period or permanently through customer support. Account access will be restricted while self-exclusion is active.

9.2 Age Restriction Controls

Parents are encouraged to use parental control software on shared computers or devices to prevent minors from accessing sites of this nature.

Account Suspension and Closure

13333bet may suspend or permanently close any account without prior notice in the following circumstances:

• Violation of any clause of these terms and conditions.
• Registering with false or misleading information.
• Suspected fraudulent activity or money laundering.
• Operating multiple accounts.
• Being found to be under 21 during age verification.
• Filing a chargeback at the request of a financial institution.

In the event of account closure, whether any remaining balance is returned will be decided based on the circumstances. If closure is due to a terms violation, bonus-related funds may be forfeited.

10.1 Closure at the User's Request

If a user wishes to close their account themselves, they can contact customer support. It is the user's own responsibility to withdraw any remaining balance before the account is closed.

Limitation of Liability

The 13333bet platform is provided on an "as-is" basis. 13333bet accepts no liability in the following cases:

• Disruption to game or bet processing due to internet connection issues or device problems.
• Errors or outages in the software of third-party game providers.
• Security issues relating to the user's own device or network.
• Loss caused by unexpected technical failures or server outages.
• Any problems arising from the user providing incorrect information.

In the event of any dispute or complaint, the decision of 13333bet will be considered final; however, users may submit a formal appeal through customer support.

Contact and Support

If you have any questions or need clarification about these terms and conditions, please contact the 13333bet customer support team. The service is available seven days a week, twenty-four hours a day, in both Bengali and English.

• Live Chat: Click the chat icon at the bottom right of the website.
• Email: [email protected]

For service experience or any dispute, our team tries to assist quickly and effectively. Visit our about page to learn more about 13333bet.